Glow Care: retirement village resident check-ins and family updates

Residents cared for, families kept in the loop.

The problem in care

Families worry and phone reception all day
Carers work long shifts with little support
Updates go out unevenly

How Glow helps

Simple daily resident check-ins
Private updates to families on WhatsApp
Carer wellbeing pulse and shift tools

Every Glow Care team gets WhatsApp staff check-ins, an anonymous 5-measure employee wellbeing pulse, private one-to-many messaging, a staff display and tools for shift workers (shifts, sick and late). See all features or how it works.

A Glow check-in, Care style

Glow never asks blunt questions like "rate your shift 1–5". It asks something fun that fits your world, and maps the answer to the calm measure of the anonymous pulse.

How's your day going? ☕
Cold tea / Lukewarm / Perfect cuppa

Example WhatsApp messages

Good morning! Your mom enjoyed the garden walk today 🌷

Hi Anna, your shift swap for Friday is approved.

Glow Care FAQ

Can families reply?

Yes, and replies go privately to the care team.

Can carers report sick on it?

Yes. Sick and late notices go straight to the shift lead.

Is Glow POPIA compliant?

Glow is built for POPIA: consent first, anonymous pulse results, and the right to opt out by replying STOP.

Do staff need to install anything?

No. Glow runs inside normal WhatsApp.

Get Glow for your team

Tell us a little about your business and we'll set you up.