Glow Chronic: chronic medication adherence on WhatsApp

Friendly medication check-ins for patients.

The problem in chronic

Patients on chronic medication miss doses or collections
Clinics can't phone everyone each month
Health information must be handled under POPIA

How Glow helps

Gentle WhatsApp medication reminders and check-ins
Patients reply in seconds; staff see who needs a call
Consent-based processing of health information under POPIA

Every Glow Chronic team gets WhatsApp staff check-ins, an anonymous 5-measure employee wellbeing pulse, private one-to-many messaging, a staff display and tools for shift workers (shifts, sick and late). See all features or how it works.

A Glow check-in, Chronic style

Glow never asks blunt questions like "rate your shift 1–5". It asks something fun that fits your world, and maps the answer to the sleep measure of the anonymous pulse.

How's your sleep battery? 🔋
Flat 🪫 / Half 🔋 / Full ⚡

Example WhatsApp messages

Hi Mrs Naidoo 💊 Did you take your evening tablets today? Reply YES or NO.

Your chronic medication is ready for collection from Thursday.

Glow Chronic FAQ

Is this medical advice?

No. Glow sends reminders and check-ins; it doesn't replace a doctor or pharmacist.

How is patient data protected?

We only process health information with consent, as POPIA requires.

Is Glow POPIA compliant?

Glow is built for POPIA: consent first, anonymous pulse results, and the right to opt out by replying STOP.

Do staff need to install anything?

No. Glow runs inside normal WhatsApp.

Get Glow for your team

Tell us a little about your business and we'll set you up.