Glow Retail: retail employee engagement in South Africa

One message reaches every store.

The problem in retail

Head office messages get lost in store WhatsApp groups
Hard to know how floor staff really feel
Absenteeism spikes over month-end and weekends

How Glow helps

Private broadcast to every branch without group chaos
Anonymous 5-measure pulse per store
Sick and late notices tracked per branch

Every Glow Retail team gets WhatsApp staff check-ins, an anonymous 5-measure employee wellbeing pulse, private one-to-many messaging, a staff display and tools for shift workers (shifts, sick and late). See all features or how it works.

A Glow check-in, Retail style

Glow never asks blunt questions like "rate your shift 1–5". It asks something fun that fits your world, and maps the answer to the calm measure of the anonymous pulse.

How busy does your head feel? 🛒
Quiet aisle / Queue building / Black Friday

Example WhatsApp messages

Stock take Sunday 07:00. Reply OK.

New promo starts Friday. Planogram is attached. Reply OK once read.

Glow Retail FAQ

Can I compare stores?

Yes. Pulse results show per branch as group totals.

Does it replace our rostering system?

No. Glow handles shift reminders and notices alongside what you use.

Is Glow POPIA compliant?

Glow is built for POPIA: consent first, anonymous pulse results, and the right to opt out by replying STOP.

Do staff need to install anything?

No. Glow runs inside normal WhatsApp.

Get Glow for your team

Tell us a little about your business and we'll set you up.